Shipping Policy

Effective date: 04-01-2026

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POKEDEX TX ships orders from the United States.

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Processing time

Most orders are processed within 1–3 business days unless otherwise stated on the product page.

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Packaging

We package cards, slabs, and sealed product carefully to help protect collectible items during transit.

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Shipping carriers

Orders may be shipped through USPS, UPS, FedEx, or another carrier selected at checkout or by the business.

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Tracking

Tracking information is provided when available.

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Address accuracy

Buyers are responsible for entering the correct shipping address. If an incorrect address is submitted, contact us immediately.

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Lost, delayed, or stolen packages

Once a package is accepted by the carrier, delivery timing is controlled by the carrier. If an issue occurs, contact us and we will do our best to assist with the claim process.

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International shipping

 “We currently ship only within the United States.”